Application and Software Management for
always-on, secure infrastructure.

Keep Your Enterprise Applications Secure, Up to Date and Efficient

ERP, CRM, e-mail, file sharing, databases and industry-specific software... An organization's business processes depend on dozens of applications working together smoothly. A postponed update creates a security gap; a broken integration means lost business. The ERY System Application and Software Management Service manages the entire lifecycle of your enterprise applications in a planned, measurable way.

What Is Application and Software Management?

It means handling the installation, configuration, updating, performance and availability monitoring, license compliance and user support of the software used in your organization under a single point of responsibility, with defined processes. This way, software stops being something that is "installed and forgotten" and becomes an asset that is continuously maintained.

Benefits of ERY System Application Management Service

🛠️ Installation and configuration
New applications are installed and commissioned in line with your organization's infrastructure, security policies and existing systems.

🔄 Update and patch management
Version updates and security patches are tested first, then applied during planned maintenance windows, so there are no interruptions during business hours.

📊 Performance and availability monitoring
Application response times, error rates and resource usage are monitored, and slowdowns and outages are addressed before they reach users.

🔗 Integration management
Connections between ERP, CRM, e-mail and identity systems are monitored, and integrations that break after an update are fixed quickly.

📜 License and compliance tracking
Records are kept of which software is used with how many licenses and by whom, preventing the cost of having too few or too many licenses.

🧑‍💻 User support and training
Application-related support requests are handled, and short training sessions are held for users on new versions and features.

Which Applications Are Covered?

Microsoft 365 and Exchange, ERP and CRM systems, database servers (SQL Server, PostgreSQL, Oracle), file and document management, backup software, virtualization and monitoring tools, and applications custom-built for your organization. We define the scope together with you, based on your organization's inventory.

How We Work

1. Inventory: All applications in use are documented, along with their versions, owners and dependencies.
2. Risk assessment: Software that is out of date, out of support or under-licensed is identified.
3. Maintenance plan: The update schedule, maintenance windows and responsibilities are defined.
4. Operations: Updates, monitoring and support are carried out according to plan.
5. Reporting: The work performed, performance and license status are reported regularly.

To review your application inventory and get a management plan tailored to your organization, contact us.