ERY System Corporate
Our Quality Policy
OUR QUALITY POLICY
It is essential that the Quality Management System Policy prepared by senior management is known and embraced by all personnel. To this end, all current and newly hired personnel are provided with training. The policy is also made accessible to interested parties by being published on our website. The suitability of the Integrated System Policy is reviewed at Management Review meetings.
Our Quality System Policy is as follows:
With this policy, the aim is to assure the quality of the activities carried out by ERY Bilişim and to spread quality across all processes. The ERY Bilişim Quality Policy covers the following:
- To produce software solutions that enable our customers to work correctly, by means of a fully integrated system in which all modules work in full integration with one another,
- For ERY Bilişim, a platform that has become a brand through its mission, vision, business rules and values, to continue growing in the global arena as well, through its multifaceted connections and the projects it carries out together with its suppliers,
- With a developing workforce, to attach importance to in-house training so that employees become more competent, continuously learning individuals who can use their abilities at the highest level in organizational processes and can reach company and unit targets in a spirit of teamwork; to encourage innovative and creative approaches; and to deliver training that will increase technical and behavioral competencies,
- To increase employee and customer satisfaction through an analytical business model and an awareness of a culture of transparency and diversity that looks after employee satisfaction and ensures that employees take part in improvement work on their processes,
- To increase the efficiency of all our business processes in line with a continuous improvement approach, through evolving and transforming new business models and a customer-focused way of working,
- To ensure the continuity of all our business processes, which are measured with key performance indicators and designed to support business continuity,
- To continuously raise the quality level of our products with our ever-increasing dynamism,
- To adopt preventive approaches that will improve our performance, by also reviewing the self-assessment process for our internal processes,
- Taking the needs of all the customers we have reached and aim to reach as our basis, continuously increasing our solution-oriented approach and our customer satisfaction rate, and guaranteeing their continuity, is the fundamental policy of the entire ERY Bilişim team.